Responsible for promptly responding to customer inquiries, comments, and orders across our social media platforms.
Job Duties:
- Monitor and engage with customers on various social media Instagram - Respond to customer inquiries, comments, and messages in a timely and professional manner, providing accurate information and assistance.
- - Collaborate with other team members to address customer concerns and resolve issues effectively.
- - Maintain a positive and helpful tone in all customer interactions, representing our brand values and image.
- - Stay up-to-date with product information, promotions, and company policies to provide accurate responses to customers.
- - Coordinate with the delivery company to ensure timely product delivery.
- - Collect a database containing customer names and contact numbers for record keeping.
General:
Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above. These may include special missions assigned by a direct supervisor, support to other units, providing on-the-job training, etc.
Qualifications
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Education High school level
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6 months at least in Social media and Beauty
- Fluency in Arabic and Basic knowledge of English
- Good understanding of social media platform
e to have
- Excellent written and verbal communication skills
- Problem-Solving
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Basic in excel
Who We Are
Al Mouyasser is a leading distributor of FMCG, Beauty, and Healthcare brands in Iraq.
Through sophisticated logistics, temperature-controlled warehousing facilities, and in-depth knowledge of local market dynamics, Al Mouyasser ensures products are available wherever and whenever Iraqi consumers need them.
Our Mission
We are leading distributors of trusted international and regional brands in Iraq.
We operate by guaranteeing the availability of goods, quality, efficient logistics, and dedicated customer services.
We take pride in our people, in the companies we represent, and in serving our customers.
Our Brands
Discover our products.
